We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. We help clients activate ideas and solutions to take advantage of a new world of opportunity. Must have professional attitude and demeanor.Must have excellent written and verbal communication skills.Must be extremely customer service focused.Mac OS,Troubleshoot,Hardware,Asset Management Mac OS, Troubleshoot, Hardware, Asset Management Identify continuous improvement opportunities with processes / support issues.
#CONTACT MAC SUPPORT HACKED SOFTWARE#
Configure hardware / software to customer specifications.Ensure support tickets are resolved in accordance with Service Level Agreements and customer policy/procedures.Troubleshoot and resolve support issues onsite and remote.Analysts will partner with the Mac Engineer for projects as well as supporting customers directly onsite and remote. Also will be providing audio visual, audio conferencing, and meeting room support, etc. This Mac support role is the primary point of contact for supporting a professional corporate office environment where analyst will support Apple Macs, mobile devices, MS Office, Outlook, VPN, hardware, software, and MACs (nice to have).
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